Remote Video Monitoring

Remote video monitoring, also known as guarding, is an advanced approach to security that combines video surveillance technology with human intervention using remote monitoring capabilities. It involves using a team of trained security professionals who remotely monitor live video feeds to actively detect and respond to suspicious activities.

Real-Time Monitoring:

Trained security operators are responsible for actively monitoring the video feeds, assessing situations, and taking appropriate actions as necessary.

Event Detection:

Security operators are trained to identify various events and incidents captured by the cameras, such as unauthorized access, intrusions, vandalism, theft, or safety hazards. They can quickly analyse the situation and respond accordingly, often in collaboration with on-site security personnel, site managers, or law enforcement agencies.

Two-Way Communication:

Remote video guarding systems often include two-way communication capabilities, allowing security operators to communicate with individuals on-site using speakers or intercom systems. This enables them to issue warnings to deter potential intruders.

Alarm Verification:

Remote video guarding can help verify alarms triggered by motion sensors or other security devices. When an alarm is activated, security operators can immediately access the corresponding camera feeds to visually assess the situation and determine whether a response is required.

Prompt Response:

With remote video guarding, security threats can be identified and responded to promptly. Security operators can contact on-site security personnel or authorities, provide them with real-time information, and guide them in their response efforts. Where systems have two-way audio, remote guards can ask people to leave an area, and where the system also has floodlights or sirens, these can be activated remotely by the guard to promptly discourage trespassers. 

Customized Protocols:

Remote video guarding systems can be tailored to specific security needs and protocols. Security operators follow predefined guidelines and procedures, which can include steps for different scenarios, escalation processes, and coordination with emergency services.

Cost-Effective Solution:

Remote video guarding can offer cost advantages compared to having physical security guards present at all locations. It allows for centralized monitoring, which reduces the need for on-site personnel and associated costs, while still maintaining an effective security presence.

Recorded Evidence:

Remote video guarding systems send a report of any on-site incidents, ensuring that incident footage can be downloaded, to be reviewed as needed for investigations, evidence gathering, or legal purposes.